Privacy

This page explains what we do with the photos and details you give us. In short: we use your photo only to restore it for you, and we delete it 30 days after your order.

What we collect

The photos you upload, your email address, your shipping address if you order prints, and the order details our payment partner Dodo Payments sends us (order number and amount). Dodo Payments handles your card details; we never see them.

How we use it

Your photo is processed by AI image services (fal.ai and the model providers it runs) and checked by an AI vision model, which may look up the photo's public history online, only to restore it for you. If you order prints, the restored photo and your shipping address go to our printing partner Printful to make and ship them. We use your email to send your order and answer your questions. We don't sell or share your details, send marketing without asking, or use your photos to train AI.

Cookies

We set two small cookies of our own: a random visitor number and the link or ad that first brought you here, so we can count visits and see which ads work. If you arrived from a Facebook or Instagram ad, we also keep the ad's click number in a cookie of ours. We run no third-party scripts or tracking pixels on this site.

Ad measurement

If you came from one of our Facebook or Instagram ads, our server tells Meta when you upload a photo or place an order, so Meta can tell us which ads work and show them to people likely to want them. We send: the event (upload or order), the order amount, your IP address and browser type, the ad click number, and a scrambled (hashed) form of our visitor number and, for orders, of your email address. We never send your photos, your name or your address. Visitors who didn't come from a Meta ad aren't sent at all.

Done. We won't send anything about this browser to Meta. This choice is saved in a cookie, so it applies on this browser and device.

How long we keep it

Your original photo, the restored files and your order record are deleted 30 days after your order. Dodo Payments keeps payment records as the law requires.

Your choices

To have your photos deleted sooner, or to ask what we hold about you, write to support@revivloom.com.